Casino / Mobile
This page sets out the legal terms that govern your account on 5999bt — what we expect from you, what you can expect from us, and how access works depending on your location and local law. Access to this platform depends on your local law and eligible regions, so read these terms carefully before opening an account.
When you open an account with 5999bt, you enter into an agreement governed by these terms. Your continued use of the platform — including deposits via bKash, Rocket or Bank Transfer, browsing game categories, or contacting support — is treated as acceptance of the conditions set out here. We update these terms from time to time; the current version is always available on this page, not distributed by email unless a material change requires it. If you are accessing from Bangladesh, your ability to use this platform depends on whether online gaming activity is permitted under the laws applicable to you. We do not make legal determinations on your behalf. It is your responsibility to confirm that using this platform is lawful in your jurisdiction before proceeding. Age eligibility is required — you must meet the minimum legal age in your region to hold an account. If we have reason to believe an account was opened without meeting eligibility conditions, we reserve the right to suspend access and review the account. Your wallet balance and transaction history are recorded in your account dashboard. Disputes about specific transactions should be raised through the support channel listed on this page, with your account reference and relevant payment details — bKash number, Rocket number or Bank Transfer record — included in your message.
bKash transactions are recorded in your account wallet and visible in your transaction history after login.
Rocket deposits and withdrawals are logged against your account. Contact support with your Rocket number if a transaction needs review.
Bank Transfer records are held in your account history. Include your bank reference when raising a payment query with support.
Not every part of your experience falls under the same rules. These terms apply to your account directly — from the moment you register through every deposit, withdrawal and session. Third-party services connected to this platform, such as payment processors handling your bKash or Rocket transaction, operate under their own terms. Understanding the boundary between what we govern and what falls outside our direct control helps you know where to raise a question.
Your login credentials, account status and session history are fully within the scope of these terms. Access can be restricted or reviewed under conditions set out in the policy.
Deposits and withdrawals processed through bKash, Rocket or Bank Transfer are covered here in terms of record-keeping and dispute handling. Processing is handled by the payment provider under their own terms.
Game titles, odds displays and promotional content on this site fall under these terms. Content accuracy and availability may vary by region and are subject to change without prior notice.
External links, payment gateways and provider platforms operate independently. We are not liable for the terms or conduct of third parties connected to your session.
These terms are not one-sided. You have concrete actions available to you at any point during your account relationship with us. Your transaction records are visible in the account dashboard immediately after login — no request is needed to review deposits, withdrawals or game history. If you notice an error in your account details, such as a registered phone number or linked payment method, the account settings section is where you make corrections. Changes to sensitive fields may require identity verification as shown in the relevant settings screen. If you believe a policy decision affecting your account was applied incorrectly, you can raise the matter directly through the support channel. Include your account reference and a clear description of the issue. We will review the query and respond through the same channel. Account closure is also your right. If you choose to close your account, the process starts in account settings or through a direct support request — whichever route is shown as available to you at the time.
Log in and open the transaction history section. Every bKash, Rocket and Bank Transfer entry is listed with date, amount and status.
Account settings holds your registered information. Follow the fields and verification steps shown there to update your details.
Contact support with your account reference and a description of the issue. Response is delivered through the same channel you used to send the request.
Start a closure request from account settings or by contacting support directly. Any remaining wallet balance is handled according to the withdrawal process shown in your account.
If a section of these terms is unclear, or you need to raise a formal question about your account, the routes below are available to you. Keep your account reference ready — it speeds up every query, whether it concerns a payment, an access decision or a data request.
Open the chat icon from any page while logged in. Use this for account questions, transaction queries and policy clarifications. Your account reference is pulled automatically when you are logged in.
Send a written query to the support address shown in your account settings. Include your account reference, the relevant payment method (bKash, Rocket or Bank Transfer) and a clear description of the issue.
The help section inside your account dashboard lists answers to common legal and policy questions. Check here first for access rules, data handling and withdrawal conditions before contacting support.
Account security and data handling are not afterthoughts here — they are part of how this platform functions. Your personal details, payment records and session data are held in line with standard data protection practices. We do not share your account data with third parties outside of what is required to process your transactions or comply with applicable legal requirements. If you want to know what data we hold about you, submit a request through the support channel with your account reference. We will confirm the scope of data held and the retention period applicable to your account type. Cookie use on this site is disclosed in the cookie notice, accessible from the footer of every page. You can manage cookie preferences through your browser settings at any time. For account security, we recommend using a unique password and not sharing login credentials. If you suspect unauthorised access to your account, contact support immediately through live chat — account access can be suspended while the matter is reviewed.
Personal data collected at registration and through payment activity is held in line with applicable data rules. We do not sell or share your data with unaffiliated third parties outside legal requirements.
This site uses cookies for session management and analytics. The cookie notice in the footer lists what is used. You can adjust preferences through your browser settings at any time.
Use a unique password for your 5999bt account. If you notice unexpected activity, contact support immediately via live chat. We can suspend access and review the account while you investigate.
Submit a data request through support with your account reference. We will confirm what is held and how long it is retained. Account closure does not always result in immediate data deletion — retention periods vary by record type.
If a policy question is not answered here, raise it through live chat or email support with your account reference included.
Access depends on your local law and the eligible regions covered by this platform. We do not determine legality on your behalf. Before opening an account or making a deposit via bKash, Rocket or Bank Transfer, confirm that online gaming is permitted under the laws that apply to you in your region.
The version on this page is always the current one. We do not email updated terms unless a material change requires direct notice. Check this page periodically, particularly before making a significant account action such as a Bank Transfer withdrawal or account closure request.
We hold the details you provided at registration, your payment records — including bKash, Rocket and Bank Transfer history — and session data generated during your use of the platform. Submit a data request through support with your account reference to receive a summary of what is held.
You can request account closure and a data review through the support channel. Deletion of specific record types depends on legal retention requirements — some transaction and identity records are kept for a period even after account closure. Support will confirm what applies to your account.
Open your transaction history in the account dashboard to identify the specific entry. Then contact support via live chat or email with your account reference, the date and amount of the transaction, and your bKash number, Rocket number or Bank Transfer reference. We will review the record and respond through the same channel.
Start a closure request from account settings or contact support directly. Any balance remaining in your account wallet at the time of closure is handled through the standard withdrawal process shown in your account — via bKash, Rocket or Bank Transfer depending on your registered method.